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Rising to the Challenge

Sam Steele • 5 August 2022

Why the problem is the most important part...

A man standing deep in thought, pen raised and notebook in hand


“If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it.”

Albert Einstein


Noticing that something isn't right, and thinking of ways to improve it, is a fundamental trait of all humans. Problems bring with them opportunities for change and improvement, that's what makes them exciting and fun!


Problem solving becomes less fun when we just rush at a solution, without taking time to think about what the real issue is. There's a saying among techie-types - "garbage in, garbage out". It means that the quality of output is determined by the quality of the input.Right from the start it's important to spend time nailing exactly what the issues is, and what a great outcome would look like.


Framing the issues you are solving for is the bedrock of creating a successful outcome. Like Albert Einstein once said, “If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it.” That is how important getting the problem itself fully bottomed-out is.


We help you to think through different parts of a potential issue you're facing. The "New Challenge" form is designed to guide you through the process of clearly defining the issue you want to resolve. We recommend you write at least 2-3 sentences that sum up what's on your mind. Spend time thinking about who, what and why is happening now, and where you want to get to by the end of the process.

Psst! Don't tell Einstein, but If you're in a hurry there's a quick challenge function, that will fast-track you to searching for solutions. We know that saving the world isn't always the goal, sometimes a quick scoot is as good as a deep dive.


Whether going fast or slow, remember, quality is always better than quantity!


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